As you may have experienced, my initial domain name, buzz-honey.com has been up and down and generally all screwed up. I registered the domain with yahoo in 2005 and had been chugging along with them just paying $8.95 per year to keep the site/name active. This year, I noticed that they planned to raise the rate to $34.95 per year. I decided to transfer my registration to another service which is supposed to be an easy process. I signed up with namecheap.com to transfer my domain and crossed my fingers. I had to get the transfer password from yahoo so I called them and asked what to do. They said I needed to cancel my service with yahoo in order for the transfer to take place. I argued with the technician thinking that it can’t be a good thing to cancel with them. He assured me that it was the only way to make the transfer happen and that my site would continue to exist as-is until the transfer. Foolishly, I cancelled my yahoo account and within 2 hours, buzz-honey was down. Only slightly irritated, I called yahoo back and asked them what happened. The next technician said that cancelling the yahoo account made them drop the domain and move it to melbourne-it, the company in Australia that they use to register domains. I gave this technician the name of the first technician and asked him to inform/reprimand him. Anyhow, I then began the chore of contacting melbourne-it. Not wanting to make an international phone call, I foolishly decided to send them an email…and then another…and then another. I got no response until 3 days later. Even then, the response was a canned blurb. I was pretty irritated by this point so I purchased the new domain name for this blog from namecheap.com hoping to get something back up and running. Nameheap did a great job, was quick to respond, had online chat support, etc. I definitely recommend them. Anyhow, 6 days passed between domain transfer initiation to completetion. Apparently that is not too bad as I have read stories of transfers taking much longer. Still, it is unacceptable for a domain name transfer to be this much of a problem. Take heed!
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Thank goodness it seems to be straightened out. Love the new set up.